- editor-initiated
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There may be dozens of tools and technologies associated with Web 2.0 marketing, but underpinning all of them is a shift in philosophy, and one that requires a rethinking of many of the cornerstones of traditional marketing. Up for discussion are such basic principles as message control, data collection, and customer segmentation.
How do we benefit when we start to think of markets as conversations and reconsider transparency, customer loyalty, and access? How do we integrate conversational marketing with existing marketing programs and infrastructure? What does this mean in practice to Get Conversational?
Speakers :
-- Kathy Sierra
-- Ayelet Noff
-- Wolfgang Luenenbuerger
-- Darryl Feldman
I am sitting in this session right now. There appears to be very little prepared, and I feel like I am sitting and watching the 3 people in the front have a conversation I am not involved or interested in. I was disappointed to see Kathy Sierra was not part of the presentation of this session as advertised.
anonymous