Kathy Sierra
- Kathy Sierra
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Keynote : Creating Passionate Users
Speaker :
-- Kathy Sierra -
Marketing 2.0: Get Conversational!
There may be dozens of tools and technologies associated with Web 2.0 marketing, but underpinning all of them is a shift in philosophy, and one that requires a rethinking of many of the cornerstones of traditional marketing. Up for discussion are such basic principles as message control, data collection, and customer segmentation.
How do we benefit when we start to think of markets as conversations and reconsider transparency, customer loyalty, and access? How do we integrate conversational marketing with existing marketing programs and infrastructure? What does this mean in practice to Get Conversational?
Speakers :
-- Kathy Sierra
-- Ayelet Noff
-- Wolfgang Luenenbuerger
-- Darryl Feldman -
Creating Passionate Users
What do game designers, neurobiologists, and filmmakers know about creating passionate users? How can we take better advantage of how the brain works to reach our users at a deep emotional level that inspires their enthusiasm and participation?
The latest research in cognitive science, brain chemistry, and psychology can help you figure out how to get attention and keep it.
We'll look at how to work around the brain's natural filters that keep your message from getting in. We'll explore the techniques game developers use to keep users engaged and wanting more, and how these techniques can be applied to virtually any kind of communication. Most importantly, we'll look at the lessons learned from the organizations and individuals who've succeeded at turning on the hearts and brains of their users. Whether you're looking to drive up the hits on your web site, increase membership and involvement, or build a passionate "fan" base around your product, service, or cause, the answer lies in reverse engineering the things for which people are passionate, and finding ways to implement those same attributes in what we offer.
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